Do you need Support?
Each day, thanks to out 70 specialised technician consultants we handle with speed and effinciency over 300 support requests of various kinds (technical, delivery, repair and informations…)).
Products to Purchase
Packaging and Delivery
Means of Payment
AgriEuro’s Services
Modify the Order
Delivery Problems
Product Malfunction
Spare parts Request
How to request support on AgriEuro
To get post-sale support on the bought machines, will be enough entering in your own AgriEuro account and follow these easy steps:
STEP 1:
Enter in your orders “My orders”
or
Click here
STEP 2:
Click on “Enter and see order details“
on your desired order.
STEP 3:
Click on “Request support”
and open a ticket reporting your request. We will reply as soon as possible!
We quickly and efficiently manage over 300 daily requests for technical assistance and repairs, in 5 different languages(italian, english, spanish, french e dutch).
Every customer can open an assistance ticket in few clicks, directly from the personal AgriEuro account.
Our in-house workshop of 1000 m² is specialised on the repairing of the sold machines. A team of 12 experienced mechanics engaged in the verification and repair of the equipment sold on out catalog. Average repair management time of 4-5 working days from product return.
Over 80.000 IDs managed inside our workshop of 3.000 m² and an avarage of 600 spare parts delivered daily to our clients all over Europe. Every single sold machine model, provides his technical drawing and an ordered list of every part with the relative price. The technical drawing of the machine is available from your own account; in few clicks you can see, add to cart and buy with virtual payment
Do you need spare parts?
Go to the spare parts section