Do you need help?
Every day, thanks to our 70 specialised technicians we quickly and efficiently manage over 300 support requests of various kinds (technical, shipping, repair and information requests).
Product to purchase
Packaging and shipping
Payment methods
AgriEuro services
Modify your order
Shipping problems
Product malfunction
Spare parts request
Every day we handle over 300 technical support and repair requests quickly and efficiently, in 5 different languages (Italian, English, Spanish, French and German).
Each customer can open a support request in just a few clicks, directly from their AgriEuro account.
Following a support request, AgriEuro generally responds within one working day from the opening of the ticket, and in any case undertakes to respond no later than the second working day following the opening of the ticket.
A 1,000 m² workshop specialised in the repair of the machines we sell.
A team of 12 expert mechanics dedicated to the maintenance and repair of the equipment sold in our catalogue. The average repair time is around 4-5 working days from the return of the product.
Over 80,000 spare part codes managed in our 3,000 m² warehouse and an average of 600 spare parts shipped daily to our customers throughout Europe.
Every single model of machine sold has its own exploded view and an ordered list of all spare parts with their prices. The exploded view of the machine can be conveniently accessed from your account: in just a few clicks you can look at it, add the spare parts to your cart and buy them with electronic payment.
Do you need spare parts?